Find out more details about the show, purchasing tickets, and COVID-19 safety protocols here.
At a glance
The St. James Theatre
246 West 44th Street
Between 7th Avenue & 8th Avenue
The show runs approximately 2 hours 20 minutes. There is no intermission. It will begin promptly at curtain time.↑ back to the top
Get tickets on SeatGeek
St. James Box Office
Monday to Saturday 10am – 6pm
A limited number of $75 tickets for each performance will be sold via an online lottery. Visit luckyseat.com to enter four days prior to a Tuesday performance, or 2 days prior to performances Wednesday through Saturday. Limit 1 entry per person, and 2 tickets per winner. Winners and non-winners will be notified at approximately 11AM ET the day before the performance. Winners must purchase tickets online using the link provided in their notification email no later than 3:00PM ET the day before the performance. Tickets may have a partial, restricted, and/or obstructed view of the stage, and pairs may be split. Winners who require accessible seating or other accommodations should contact [email protected]. Digital drawing tickets are void if re-sold.
Standing room tickets
There will be no standing room tickets for Springsteen on Broadway.
Any tickets that have been returned to the box office are sold at face value to the cancellation line. The line for cancellation tickets forms at the theatre every day.
Springsteen on Broadway is recommended for ages 16 and older. Children under the age of 5 will not be admitted in the theatre. All attendees must have their own ticket.↑ back to the top
At the theatre
When you arrive
Your safety is our highest concern. Entry will include a security screening, which includes walk-through metal detectors and bag inspections. Firearms or weapons of any kind are strictly prohibited inside the theatre, regardless of any licenses or permits.
Where are your seats?
All Orchestra seats are located on the main floor of the theatre. Mezzanine seats are located on the second level: up 29 steps from the Orchestra. The Balcony is located on the third level, up 76 steps from the Orchestra. Please be aware that the St. James Theatre does not have an elevator. However, all staircases have handrails.
What to wear?
While some theatregoers do get dressed up for their visit to our theatres, you are welcome to wear what makes you most comfortable. Keep in mind that our theatres are kept cool year-round, so you may want to bring a sweater.
Connect to the internet using the network -St_James_Free_WiFi- for better service within the theatre.
Drinks and snacks
As you’re getting settled, please visit our bars (one on each level) to enjoy a drink or snack, which you are welcome to take to your seat.
Men’s and Ladies’ restrooms are located down one flight of stairs from the Orchestra level. Patrons seated in the Mezzanine and Balcony will find a Men’s and Ladies’ restroom on their level. The accessible restroom is located on the Orchestra level. Gender diversity is welcome here. We encourage you to use the restroom that best fits your gender identity or expression.
If you have a bag or large coat, we’d be happy to check it for you. Our coat check is on the Orchestra level. The charge is $3 per item.
Take home something to remember
Visit one of the merchandise booths, located on the Orchestra and Mezzanine levels, to take home a souvenir from the show.↑ back to the top
The St. James Theatre offers audio induction neck loops for those who have a “T” switch on their hearing aid or cochlear implant, and infrared headsets to enhance sound and dialogue. If an assistive device would help you enjoy the show, please visit the headset booth in the Orchestra lobby. There is no charge, but a valid photo ID is required as a deposit.
The St. James Theatre provides wheelchair-accessible seating on the Orchestra level of the theatre for all performances for patrons who use wheelchairs and their companions. There are no steps leading into the Orchestra level of the theatre from the sidewalk. There are steps to access seating on other levels of the theatre. Pricing for wheelchair-accessible seats on the Orchestra level varies so as to capture the range of prices available throughout the theatre.
If you have any questions about accessible seating or other accommodations prior to purchasing tickets, please contact Jujamcyn Customer Service at (212) 840-0479 or [email protected].
Accessibility by seating section
Seating is accessible to all parts of the Orchestra without steps, with the exception of rows Q, R, S, and T in the Right and Center Orchestra sections only. There are no steps to the designated wheelchair seating locations. Wheelchair seating is in the Orchestra only.
Located on the 2nd level: up 29 steps from the Orchestra. There are an additional 20 steps up to the remainder of the Mezzanine. Entrance to Mezzanine is behind row E.
Located on the 3rd level: up 76 steps from the Orchestra.
Please Note: On the Mezzanine and Balcony levels, there are approximately 2 steps up/down per row.
There is an accessible restroom located on the main level.↑ back to the top