At a glance
The Al Hirschfeld Theatre
302 West 45th Street
Between 8th Avenue & 9th Avenue
The show runs approximately 2 hours and 35 minutes, including one 15 minute intermission, and will begin promptly at curtain time.↑ back to the top
By phoneCall (877) 250-2929
Visit the Box Office
302 West 45th Street
Monday – Saturday: 10am – 8pm
Christmas Eve, Dec 24: 10am – 3pm
Christmas Day, Dec 25: Noon – 8pm
New Year’s Eve, Dec 31: Closed
New Year’s Day, Jan 1: Noon – 8pm
A limited number of tickets for each performance will be sold via online lottery. Entries will be accepted at luckyseat.com.
Standing room tickets
Standing Room availability will be announced at a later date.
Cancellation tickets may be available for some performances on the day of the performance.
Moulin Rouge! The Musical is recommended for ages 12 and up. Children under 4 will not be admitted. Everyone requires a ticket for entry.↑ back to the top
At the theatre
When you arrive
Your safety is our highest concern. Doors will open approximately 40 minutes prior to show time, so please arrive early and leave plenty of time for security screening. Firearms or weapons of any kind will not be allowed inside the theatre.
Where are your seats?
All Orchestra seats are located on the main floor of the theatre. Mezzanine seats are located up one flight of stairs, followed by a few additional steps to reach the Mezzanine seating area. Please be aware that the Al Hirschfeld Theatre does not have an elevator. However, all staircases have handrails.
What to wear?
While some theatre-goers do get dressed up for their visit to our theatres, you are welcome to wear what makes you most comfortable. Keep in mind that our theatres are kept cool year-round, so you may want to bring a sweater.
Connect to the internet using the network -Al_Hirschfeld_Theatre_Free_Wifi- for better service within the theatre.
Drinks and snacks
As you’re getting settled, please visit either of our bars (one on each level) to enjoy a drink or snack, which you are welcome to take to your seat.
The Ladies’ restroom is located one flight down from the Orchestra level, and the Men’s restroom is on the Mezzanine level. The accessible restroom is located on the Orchestra level. Gender diversity is welcome here. We encourage you to use the restroom that best fits your gender identity or expression.
If you have a bag or large coat, we’d be happy to check it for you. Our coat check is one flight down from the Orchestra level. The charge is $3 per item.
Take home something to remember
Visit one of the merchandise booths, one on each level, to take home a souvenir from the show.↑ back to the top
The Al Hirschfeld Theatre offers D-Scriptive devices for the blind, I-Caption devices for the deaf, infrared headsets to enhance sound and dialogue, and audio induction neck loops for those who have a “T” switch on their hearing aid or cochlear implant. If an assistive device would help you enjoy the show, please visit the headset booth on the Orchestra level. There is no charge, but a valid photo ID is required as a deposit.
The Al Hirschfeld Theatre provides wheelchair-accessible seating on the Orchestra level of the theatre for all performances for patrons who use wheelchairs and their companions. There are no steps leading into the Orchestra level of the theatre from the sidewalk. There are steps to access seating on other levels of the theatre. Pricing for wheelchair-accessible seats on the Orchestra level varies so as to capture the range of prices available throughout the theatre.
To purchase, visit Ticketmaster.com or call Ticketmaster at (877) 250-2929. If you have any questions about accessible seating or other accommodations prior to purchasing tickets, please contact Jujamcyn Customer Service at (212) 840-0479 or [email protected].
Accessibility by seating section
Seating is accessible to all parts of the Orchestra without steps. There are no steps to the designated wheelchair seating locations. Wheelchair seating is in the Orchestra only.
Located on the 2nd level: up 20 steps from the Orchestra. There is an additional 7 steps up from the Mezzanine lobby to the Mezzanine entrance (located behind row D), and an additional 28 steps up to the remainder of the Mezzanine.
Please Note: On the Mezzanine level, there are approximately 2 steps up/down per row.
For information, please call: (212) 912-9770 or visit tdf.org.
Performances for people with hearing loss
For information, please call: (212) 912-9770 or visit www.tdf.org.
There is a wheelchair accessible unisex restroom located on the main level.↑ back to the top