Customer Service

Customer Service

Performance Statuses

Current performance statuses are available here.

Policies by Show

Find more information about each shows’ policies, including masking and vaccination validation, by clicking a link below:

Funny Girl


Moulin Rouge! The Musical

New York, New York: A New Musical

The Book of Mormon


Our Ticket Holder Terms & Conditions is available here.

For questions about SeatGeek or the Box Office, contact our Customer Service Department by filling out this form. Alternatively, email us at [email protected], or leave us a message at (212) 840-0479.

For questions about the digital lottery, contact Lucky Seat at [email protected] or visit for more information.

For all other tickets, please reach out to your point of purchase for assistance.

Can we help with one of the following?


Our Privacy Policy is available here.

To request information about your data, that we delete your data, or that we do not sell your information, please fill out this form.

Send feedback or complaints about emailed communications to [email protected].

Employment at Jujamcyn Theatres

More information about hiring at Jujamcyn Theaters and current job openings is available here.

Other Questions

Please contact our Customer Service Department by filling out this form.Alternatively, email us at [email protected],or leave us a message at (212) 840-0479.