Customer Service

Performance Statuses

Current performance statuses are available here.

Show FAQs

Hadestown

Moulin Rouge! The Musical

• General FAQ
• Can Can! Seating
• Al Hirschfeld Theatre VIP Room

The Book of Mormon

Ticketing

Our Ticket Holder Terms & Conditions is available here.

For questions about SeatGeek or the Box Office, contact our Customer Service Department by filling out this form. Alternatively, email us at [email protected], or leave us a message at (212) 840-0479.

For questions about the digital lottery, contact Lucky Seat at [email protected] or visit LuckySeat.com for more information.

For all other tickets, please reach out to your point of purchase for assistance.

Can we help with one of the following?

• I can’t attend
• I missed my show
• I lost something

Privacy

Our Privacy Policy is available here.

To request information about your data, that we delete your data, or that we do not sell your information, please fill out this form.

Send feedback or complaints about emailed communications to [email protected].

Employment at Jujamcyn Theatres

More information about hiring at Jujamcyn Theaters and current job openings is available here.

Other Questions

Please contact our Customer Service Department by filling out this form.Alternatively, email us at [email protected],or leave us a message at (212) 840-0479.