More details about attending, including COVID-19 safety measures at the St. James Theatre, available here.
At a glance
The St. James Theatre
246 West 44th Street
Between 7th Avenue & 8th Avenue
The show runs approximately 2 hours and 45 minutes, including one 15 minute intermission.↑ back to the top
Get tickets on SeatGeek
By phoneCall (888) 985-9421
St. James Box Office
Monday 10AM – 6PM
Tuesday-Saturday 10AM – 8PM
Sunday 12PM – 6PM
Advance sales paused prior to curtain
A limited number of $50 tickets for each performance will be sold via an online lottery. Visit luckyseat.com to enter.
Into the Woods is recommended for ages 4 and up. Children under 4 will not be admitted. Everyone requires a ticket for entry.↑ back to the top
At the theatre
When you arrive
Your safety is our highest concern. Doors will open approximately 45 minutes prior to show time, so please arrive early and leave plenty of time for security screening, which includes walk-through metal detectors and bag inspections. No weapons of any kind, including firearms, knives, tasers, mace, and pepper spray, are allowed. Additionally, personal alarms, glass bottles/containers, lighters, illegal substances, and alcohol are not permitted. Theatre Management reserves the right to prohibit other items as deemed necessary.
Where are your seats?
All Orchestra seats are located on the main floor of the theatre. Mezzanine seats are located on the second level: up 29 steps from the Orchestra. The Balcony is located on the third level, up 76 steps from the Orchestra. Please be aware that the St. James Theatre does not have an elevator. However, all staircases have handrails.
What to wear?
While some theatregoers do get dressed up for their visit to our theatres, you are welcome to wear what makes you most comfortable. Keep in mind that our theatres are kept cool year-round, so you may want to bring a sweater.
Connect to the internet using the network -St_James_Free_WiFi- for better service within the theatre.
Drinks and snacks
Drinks and snacks can be purchased at the bars on each level of the theatre. Please bring concessions to your seat to enjoy.
Restrooms are located down one flight of stairs from the Orchestra level. Patrons seated in the Mezzanine and Balcony will find a Men’s and Ladies’ restroom on their level. The accessible restroom is located on the Orchestra level. Gender diversity is welcome here. We encourage you to use the restroom that best fits your gender identity or expression.
If you have a bag or large coat, we’d be happy to check it for you. Our coat check is on the Orchestra level. The charge is $3 per item.
Take home something to remember
Visit one of the merchandise booths, located on the Orchestra and Mezzanine levels, to take home a souvenir from the show.↑ back to the top
The St. James Theatre offers D-Scriptive devices, I-Caption devices, audio induction neck loops and infrared headsets. If an assistive device would help you enjoy the show, please visit the headset booth in the Orchestra lobby. There is no charge, but a valid photo ID is required as a deposit.
The St. James Theatre provides wheelchair-accessible seating on the Orchestra level of the theatre for all performances for patrons who use wheelchairs and their companions. There are no steps leading into the Orchestra level of the theatre from the sidewalk. There are steps to access seating on other levels of the theatre. Pricing for wheelchair-accessible seats on the Orchestra level varies so as to capture the range of prices available throughout the theatre.
If you have any questions about accessible seating or other accommodations prior to purchasing tickets, please contact Jujamcyn Customer Service at (212) 840-0479 or [email protected].
Accessibility by seating section
Seating is accessible to all parts of the Orchestra without steps, with the exception of rows Q, R, S, and T in the Right and Center Orchestra sections only. There are no steps to the designated wheelchair seating locations. Wheelchair seating is in the Orchestra only.
Located on the 2nd level: up 29 steps from the Orchestra. There are an additional 20 steps up to the remainder of the Mezzanine. Entrance to Mezzanine is behind row E.
Located on the 3rd level: up 76 steps from the Orchestra.
Please Note: On the Mezzanine and Balcony levels, there are approximately 2 steps up/down per row.
There is an accessible restroom located on the main level.↑ back to the top