Walter Kerr

Walter Kerr

At a glance

Theatre info

The Walter Kerr Theatre
219 West 48th Street
Between Broadway Avenue & 8th Avenue

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At the theatre

When you arrive

Your safety is our highest concern. Doors will open approximately 45 minutes prior to show time, so please arrive early and leave plenty of time for security screening, which includes walk-through metal detectors and bag inspections. Firearms or weapons of any kind are strictly prohibited inside the theatre, regardless of any licenses or permits.

Where are your seats?

Orchestra seats are located on the main floor of the theatre. Mezzanine seats are located on the second seating level: up 37 steps. The Balcony is located on the third level up: up an additional 15 steps. Please be aware that the theatre does not have an elevator. However, all staircases have handrails.

What to wear?

While some theatre-goers do get dressed up for their visit to our theatres, you are welcome to wear what makes you most comfortable. Keep in mind that our theatres are kept cool year-round, so you may want to bring a sweater.

Wifi

Connect to the internet using the network -Walter_Kerr_Free_WiFi- for better service within the theatre.

Drinks and snacks

As you’re getting settled, please visit either of our bars to enjoy a drink or snack. The bars are located in the back of the Orchestra and Mezzanine levels.

Restrooms

The restrooms are located up one flight of stairs on either side of the Orchestra. The accessible restroom is located on the house left side of the Orchestra level. Gender diversity is welcome here. We encourage you to use the restroom that best fits your gender identity or expression.

Coat check

There is no coat check at the theatre, but if you have a large bag we’d be happy to check it for you. Please speak to a member of our staff when you arrive.

Take home something to remember

Visit our merchandise booth on the orchestra level to take home a souvenir from the show.

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Accessibility

Access information

The Walter Kerr Theatre provides wheelchair-accessible seating on the Orchestra level of the theatre for all performances for patrons who use wheelchairs and their companions. There are no steps leading into the Orchestra level of the theatre from the sidewalk. There are steps to access seating on other levels of the theatre. Pricing for wheelchair-accessible seats on the Orchestra level varies so as to capture the range of prices available throughout the theatre.

Accessible tickets

To purchase, visit Ticketmaster.com or call Ticketmaster at (877) 250-2929. If you have any questions about accessible seating or other accommodations prior to purchasing tickets, please contact Jujamcyn Customer Service at (212) 840-0479 or [email protected].

Accessibility by seating section

Orchestra Location:

Orchestra seating is accessible without steps with the exception of rows R and S, which are located up 1 step. There are no steps to the designated wheelchair seating locations. Wheelchair seating is in the Orchestra only.

Mezzanine Location:

Located on the 2nd Level: up 37 steps from the Orchestra. Entrance to Mezzanine is behind row H. There are handrails along both sides of every aisle in the mezzanine.

Balcony Location:

Located on the 3rd Level: up 52 steps from the Orchestra. Entrance to Balcony is behind row B.

Please Note: On the Mezzanine or Balcony level, there are approximately 2 steps up/down per row.

Autism-friendly performances

For information, please call: (212) 912-9770 or visit tdf.org.

Performances for people with hearing loss

For information, please call: (212) 912-9770 or visit www.tdf.org.

Assistive devices

The Walter Kerr Theatre offers D-Scriptive devices for the blind, I-Caption devices for the deaf, infrared headsets to enhance sound and dialogue, and audio induction neck loops for those who have a “T” switch on their hearing aid or cochlear implant. If an assistive device would help you enjoy the show, please visit the headset booth in Orchestra left. There is no charge, but a valid photo ID is required as a deposit.

Elevators/Escalator

None available.

Restroom

There is a wheelchair accessible unisex restroom located on the main level.

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