• St. James Theatre

St. James Theatre

At a glance

Theatre info

The St. James Theatre
246 West 44th Street
Between 7th Avenue & 8th Avenue

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At the theatre

When you arrive

Your safety is our highest concern. Entry will include a security screening, which includes walk-through metal detectors and bag inspections. Firearms or weapons of any kind are strictly prohibited inside the theatre, regardless of any licenses or permits.

Where are your seats?

All Orchestra seats are located on the main floor of the theatre. Mezzanine seats are located on the second level: up 29 steps from the Orchestra. The Balcony is located on the third level, up 76 steps from the Orchestra. Please be aware that the St. James Theatre does not have an elevator. However, all staircases have handrails.

What to wear?

While some theatregoers do get dressed up for their visit to our theatres, you are welcome to wear what makes you most comfortable. Keep in mind that our theatres are kept cool year-round, so you may want to bring a sweater.

Wifi

Connect to the internet using the network -St_James_Free_WiFi- for better service within the theatre.

Drinks and snacks

As you’re getting settled, please visit our bars (one on each level) to enjoy a drink or snack, which you are welcome to take to your seat.

Restrooms

Men’s and Ladies’ restrooms are located down one flight of stairs from the Orchestra level. Patrons seated in the Mezzanine and Balcony will find a Men’s and Ladies’ restroom on their level. The accessible restroom is located on the Orchestra level. Gender diversity is welcome here. We encourage you to use the restroom that best fits your gender identity or expression.

Coat check

If you have a bag or large coat, we’d be happy to check it for you. Our coat check is on the Orchestra level. The charge is $3 per item.

Take home something to remember

Visit one of the merchandise booths, located on the Orchestra and Mezzanine levels, to take home a souvenir from the show.

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Accessibility

Access information

The St. James Theatre provides wheelchair-accessible seating on the Orchestra level of the theatre for all performances for patrons who use wheelchairs and their companions. There are no steps leading into the Orchestra level of the theatre from the sidewalk. There are steps to access seating on other levels of the theatre. Pricing for wheelchair-accessible seats on the Orchestra level varies so as to capture the range of prices available throughout the theatre.

Accessible tickets

If you have any questions about accessible seating or other accommodations prior to purchasing tickets, please contact Jujamcyn Customer Service at (212) 840-0479 or [email protected].

Accessibility by seating section

Orchestra Location:

Seating is accessible to all parts of the Orchestra without steps, with the exception of rows Q, R, S, and T in the Right and Center Orchestra sections only. There are no steps to the designated wheelchair seating locations. Wheelchair seating is in the Orchestra only.

Mezzanine Location:

Located on the 2nd level: up 29 steps from the Orchestra. There are an additional 20 steps up to the remainder of the Mezzanine. Entrance to Mezzanine is behind row E.

Balcony Location:

Located on the 3rd level: up 76 steps from the Orchestra.

Please Note: On the Mezzanine and Balcony levels, there are approximately 2 steps up/down per row.

Autism-friendly performances

For information, please call: (212) 912-9770 or visit tdf.org.

Performances for people with hearing loss

For information, please call: (212) 912-9770 or visit tdf.org.

Performances for the partially sighted and blind

For information, please call HAI (Healing Arts Initiative) at (212) 575-7660, 9am – 5pm (EST).

Assistive devices

The St. James Theatre offers assistive listening devices. There is no charge, but a valid photo ID is required as a deposit.

Elevators/Escalator

None available.

Restroom

There is an accessible restroom located on the main level.

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