At a glance
The August Wilson Theatre
245 West 52nd Street
Between Broadway Avenue & 8th Avenue
At the theatre
When you arrive
Your safety is our highest concern. Doors will open 45 minutes prior to show time, so please arrive early and leave plenty of time for security screening. Firearms or weapons of any kind will not be allowed inside the theatre.
Where are your seats?
All Orchestra seats are located one level above the main theatre lobby. Mezzanine seats are located up one flight of stairs from the orchestra level. Please be aware that the August Wilson theatre does not have an elevator to the Mezzanine, however all staircases have handrails.
What to wear?
While some theatre-goers do get dressed up for their visit to our theatres, you are welcome to wear what makes you most comfortable. Keep in mind that our theatres are kept cool year-round, so you may want to bring a sweater. Pink is always in fashion, of course.
Connect to the internet using the network -August_Wilson_Free_WiFi- for better service within the theatre.
Drinks and snacks
Join us at one of the August Wilson Theatre’s bars. Located on the main lobby and Mezzanine lobby, our bars are stocked with a range of cocktails and non-alcoholic beverage choices, which you are welcome to take back to your seats. Don’t forget to pick up a snack!
Men’s and Ladies’ restrooms are located in the Main Lobby, one flight down from the Orchestra. There is a wheelchair accessible restroom located near the upper landing of the stair lift on the Orchestra level. Gender diversity is welcome here. We encourage you to use the restroom that best fits your gender identity or expression.
If you have a bag or large coat, we’d be happy to check it for you. The coat check is located in the main lobby. The charge is $3 per item (no furs, please).
Take home something to remember
Merchandise will be available for purchase in the Main Lobby and the Mezzanine starting 45 minutes before curtain, during intermission and directly after the show.↑ back to the top
The August Wilson Theatre is not completely wheelchair accessible. There are 8 steps down into the main entrance of the theatre from the sidewalk and 25 steps up from there to the Orchestra level. However, there is an entrance via a Stair Lift that provides direct access from the entrance on 52nd Street to the Orchestra level. A person does not have to be a wheelchair user to use the lift, however the Stair Lift does have a weight capacity of 500 pounds. Upon arrival, please contact the uniformed porter on duty in the Outer Lobby who will usher you to the Stair Lift. If the porter is not present in the Outer Lobby, please ask the Box Office personnel to contact the manager. The Box Office is on the street level. If you require assistance, the porter will be available to help you with the operation of the lift before and after the performance.
To purchase, visit Ticketmaster.com or call Ticketmaster at (877) 250-2929. If you have any questions about accessible seating or other accommodations prior to purchasing tickets, please contact Jujamcyn Customer Service at (212) 840-0479 or [email protected].
Accessibility by seating section
Seating is accessible to all parts of the Orchestra via steps. There are 25 steps up from the main entrance of the theatre to the Orchestra level. However, there is an entrance via a Stair Lift that provides direct access from the entrance on 52nd Street to the Orchestra level. See Access Information above. Wheelchair seating is in the Orchestra only.
Located on the 2nd level: up 16 steps from the Orchestra. There is an additional 6 steps up from the Mezzanine lobby to the Mezzanine entrance (located behind row E), and an additional 19 steps up to the remainder of the Mezzanine.
Please Note: On the Mezzanine level, there are approximately 2 steps up/down per row.
For information, please call: (212) 912-9770 or visit tdf.org.
Performances for people with hearing loss
For information, please call: (212) 912-9770 or visit www.tdf.org.
Please Note: There will be an Open Captioned Performance on Tuesday, July 2nd, 2019 at 7pm.
Performances for the partially sighted and blind
For information, please call HAI (Healing Arts Initiative) at (212) 575-7660, 9am – 5pm (EST).
The August Wilson Theatre offers D-Scriptive devices for the blind, I-Caption devices for the deaf, audio induction neck loops for those who have a “T” switch on their hearing aid or cochlear implant, and infrared headsets to enhance sound and dialogue. If an assistive device would help you enjoy the show, please visit the headset booth in the Main Lobby next to the bar. If stairs prevent you from accessing the Main Lobby, please ask a member of the staff for assistance. There is no charge, but a valid photo ID is required as a deposit.
There is a Stair Lift available to the Orchestra. See Access Information above.
There is a wheelchair accessible restroom located near the upper landing of the stair lift on the Orchestra level.↑ back to the top