Al Hirschfeld Theatre

Al Hirschfeld Theatre

At a glance

Theatre info

The Al Hirschfeld Theatre
302 West 45th Street
Between 8th Avenue & 9th Avenue

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At the theatre

When you arrive

Your safety is our highest concern. Doors will open approximately 40 minutes prior to show time, so please arrive early and leave plenty of time for security screening, which includes walk-through metal detectors and bag inspections. No weapons of any kind, including firearms, knives, tasers, mace, and pepper spray, are allowed. Additionally, personal alarms, glass bottles/containers, lighters, illegal substances, and alcohol are not permitted. Theatre Management reserves the right to prohibit other items as deemed necessary.

Where are your seats?

All Orchestra seats are located on the main floor of the theatre. Mezzanine seats are located up one flight of stairs, followed by a few additional steps to reach the Mezzanine seating area. Please be aware that the Al Hirschfeld Theatre does not have an elevator. However, all staircases have handrails.

What to wear?

While some theatregoers do get dressed up for their visit to our theatres, you are welcome to wear what makes you most comfortable. Keep in mind that our theatres are kept cool year-round, so you may want to bring a sweater.


Connect to the internet using the network -Al_Hirschfeld_Theatre_Free_Wifi- for better service within the theatre.

Drinks and snacks

Drinks and snacks can be purchased at the bars on each level of the theatre. Please bring concessions to your seat to enjoy.


The Women’s restroom is located one flight down from the Orchestra level, and the Men’s restroom is on the Mezzanine level. The accessible restroom is located on the Orchestra level. Gender diversity is welcome here. We encourage you to use the restroom that best fits your gender identity or expression.

Coat check

If you have a bag or large coat, we’d be happy to check it for you. Our coat check is one flight down from the Orchestra level. The charge is $3 per item.

Take home something to remember

Visit one of the merchandise booths, one on each level, to take home a souvenir from the show.

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Access information

The Al Hirschfeld Theatre provides wheelchair-accessible seating on the Orchestra level of the theatre for all performances for patrons who use wheelchairs and their companions. There are no steps leading into the Orchestra level of the theatre from the sidewalk. There are steps to access seating on other levels of the theatre. Pricing for wheelchair-accessible seats on the Orchestra level varies so as to capture the range of prices available throughout the theatre.

Accessible tickets

If you have any questions about accessible seating or other accommodations prior to purchasing tickets, please contact Jujamcyn Customer Service at (212) 840-0479 or [email protected].

Accessibility by seating section

Orchestra Location:

Seating is accessible to all parts of the Orchestra without steps. There are no steps to the designated wheelchair seating locations. Wheelchair seating is in the Orchestra only.

Mezzanine Location:

Located on the 2nd level: up 20 steps from the Orchestra. There is an additional 7 steps up from the Mezzanine lobby to the Mezzanine entrance (located behind row D), and an additional 28 steps up to the remainder of the Mezzanine.

Please Note: On the Mezzanine level, there are approximately 2 steps up/down per row.

Autism-friendly performances

For information, please call: (212) 912-9770 or visit

Performances for people with hearing loss

For information, please call: (212) 912-9770 or visit

Assistive devices

The Al Hirschfeld Theatre offers D-Scriptive devices, I-Caption devices, audio induction neck loops, and infrared headsets. If an assistive device would help you enjoy the show, please visit the headset booth in the lobby corridor. There is no charge, but a valid photo ID is required as a deposit


None available.


There is an accessible restroom located on the main level.

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