Updated July 27, 2023
Please Note: This page may be updated periodically and new sections may be added. Please check back regularly prior to your visit to the theatre to ensure you have the most up-to-date information.
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HEALTH & SAFETY MEASURES
Jujamcyn Theaters is committed to the health and safety of our audiences, performers, and staff. The Al Hirschfeld Theatre ventilation systems are enhanced with MERV13 filters, and rigorous cleaning and sanitation protocols are in place.
If you test positive for COVID-19, please do not come to the theatre, and fill out this form.
Ticket holders who do not comply with venue protocols will not be admitted. More details on our Ticket Holder Terms & Conditions page.
Seating is Very Close to the Performers
Seats are extremely close to the stage and surrounded on all sides by the action onstage. Can Can! seating is divided into two areas on either side of an extended runway in what would usually be the location of the orchestra pit. Seat pairings are either positioned side-by-side or front-to-back.
No physical contact with the runways or stage is allowed. You may not place ANY belongings (e.g., Playbills, drinks, food) on the runways or stage at any time.
Space in the Can Can! seating area is limited. Any large backpacks, shopping bags, large packages, or bulky outerwear may need to be checked at the discretion of management.
Can Can! seating patrons will need to arrive at the theatre more than 15 minutes prior to show time. After this time, at management’s sole discretion, any empty Can Can! seating locations may be offered to other patrons.
There will be no late seating in the Can Can! Seating area after the commencement of each act of the performance due to the scenic obstruction and in order to ensure the safety of the performers. You may be required to stand in designated locations or be provided with alternate seating (if available) until the intermission break (or for the duration of the performance), at management’s sole discretion.
Remain in Seats
Once the show begins, your exit will be restricted by runway bridges that are closed around the Can Can! seating area during much of the performance. Even when the bridges open, we ask that you do not leave your seats outside of intermission except in an emergency. You will also need to remain in your seats throughout the bows and finale.
Children under 12 are not permitted to sit in Can Can! seats.
Seating is Not Accessible
Can Can! seating is not wheelchair accessible.
Photography and Recording Not Permitted
Photography and video or audio recording are strictly prohibited.